Support and Maintenance
The commitment of Movilges with its customers is to provide support and maintenance, not only of our solutions, but of all the equipment we sell. That is why we put at your disposal different levels of personalized maintenance adapted to the needs of each client.
In addition, Movilges is the official technical service of terminals and printers of the main manufacturers. We offer our customers highly qualified, trained and approved technicians.
I AM A CUSTOMER
MAINTENANCE AND REPAIRS
91 640 01 02 - Ext. 2
sat@movilges.com
SOFTWARE SUPPORT
91 640 01 02 - Ext. 3
soporte@movilges.com
Maintenance
Basic
Reparación bajo presupuesto.
Repair under budget.
Standard
All Inclusive maintenance contracts.
Technical helpdesk support.
SWAP
Terminal replacement service from 8 hours.
Technical helpdesk support.
Preferential attention.
All repairs included.
REMOTE ACCESS
Support
Basic 9×5
Telephone attention from Monday to Friday, from 9:00 a.m. to 6:00 p.m.
Resolution of doubts and incidents of own software.
Premium 24×7
Telephone service 24 hours, 7 days a week.
Equipment configuration.
Resolution of doubts and incidences of own and third party software.